Shipping Policy
Please note:
Please double check your shipping address!
When the carrier returns an undeliverable package to us due to an incorrect shipping address, you will be issued a refund for the product less the 20% restocking fee and shipping charges.
-
In the case that your package is lost or damaged in transit, customers are responsible to file the claim with the mail carrier.
WE ARE NOT RESPONSIBLE FOR LOST or STOLEN PACKAGES AFTER IT IS DELIVERED TO THE ADDRESS PROVIDED WITH ORDER.
We ship most items via U. S. Priority Mail which is normally 2-3 business day service. However, if your package is delayed we have no control over the United States Postal Service. We do put delivery tracking and confirmation on your package at no extra charge to you to assist in locating your package should it be delayed.
You will get an e-mail notice when your package ships out with the ship date and your delivery tracking code off your shipping label so you may track your inbound package. It may take time for the information to post to the U S Postal Service website.
Please double check your shipping address!
When the carrier returns an undeliverable package to us due to an incorrect shipping address, you will be issued a refund for the product less the 20% restocking fee and shipping charges.
-
Pickup of the product(s) must be done within four business days from the day the customer placed the order at the company's designated pickup store location.
NOTE: If the customer does not pick up their product(s) within four business days, the merchandise will be returned to the company's warehouse where additional shipping and handling fees may apply for reshipment.
NOTE: If the customer does not pick up their product(s) within four business days, the merchandise will be returned to the company's warehouse where additional shipping and handling fees may apply for reshipment.
