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All merchandise unless otherwise indicated may be returned within 30 days of the delivery date for a refund.
All New York residents are required to pay taxes
If the customer is not content with their product, it is eligible for a refund.
You may return most new, unopened items within 30 days of delivery for a refund. All item(s) should be returned in their original product packaging. (Exception : Hairs, Wigs, cosmetic)
Due to State and Federal Health Department Regulations on the sale of wigs and hair additions, the following policies must be enforced:
All items returned for refund must be in salable condition, unworn, undamaged, unopened and in the original net and undamaged packaging with tags still attached.
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Merchandise will be inspected upon arrival and if ineligible for refund it will be returned to the customer's own expense.
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No returns will be accepted after 30 days have passed since the delivery date.
Customer is responsible for shipping costs if the company is not at fault.
We will only pay the return shipping costs if the return item(s) is a result of our error (incorrect or defective item, etc..).
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If return item(s) are damaged or not in new condition or have no RMA number, we will either refuse the item(s) or send item- All New York residents are required to pay taxes(s) back to you (customer is responsible for the shipping charges)
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